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  • NationsHearing

Take a Hearing Exam

NationsHearing offers two convenient ways to take a hearing exam:

Our provider network

1

CALL

Call us at 877-225-0137 (TTY: 711) and speak with a Member Experience Advisor who will schedule your hearing exam with a local provider.

2

EXAM

If the exam results indicate hearing loss, we work with you to select the highest quality hearing aids using your hearing benefit.

3

FIT

We work with your provider to fit your hearing aids and schedule any necessary follow-up appointments. Hearing aids are typically shipped and fitted within 7 days of ordering.

4

FOLLOW-UP

To ensure your complete satisfaction, a representative will contact you to see if you need any further assistance.

Call 877-225-0137 (TTY: 711)
Call 877-225-0137 (TTY: 711)

Digital hearing experience

1

LOGIN

From your computer or mobile device, log into our digital hearing experience and take a hearing exam.

2

EXAM

The exam only takes a few minutes and you will have immediate access to accurate hearing results.

3

HEARING AIDS

Products are available to order online using your benefit and shipped to you, at no additional cost.

4

CONNECT

At any time during the process, you can connect with an online representative that can assist you with any questions you may have.

Our Program Features

  • Annual hearing exam with no out-of-pocket cost
  • Access to a nationwide network of providers
  • Hearing aids available from all major manufacturers
  • 60-day, 100% money-back guarantee
  • Concierge services by dedicated NationsHearing Member Experience Advisors
  • Three follow-up visits within the first year
  • 3-year manufacturer’s repair warranty
  • 3 years of batteries included*
  • One-time replacement coverage for lost, stolen or damaged hearing aids**
Call us at 877-225-0137 (TTY: 711) to learn more.
*Not applicable to the purchase of rechargeable hearing aid models. **Deductibles may apply.

Hearing Aid Options

NationsHearing has relationships with all leading hearing aid manufacturers, which means we can offer the latest and most advanced hearing aids for more than 1,200 makes and models. Understanding your options when choosing a hearing aid will help you make the right decision for your hearing health.

Choosing The Right Style

Today’s hearing aids vary in size, color, features, and fit. In order to meet the demand for less-visible devices, manufacturers are designing hearing aids that are much smaller, fit more comfortably in the ear, and are barely noticeable.

FEATURES

The features that are built into your hearing aids are just as important as the style you choose. Below is a short list of features and benefits designed to improve the quality and health of your hearing needs.

Features* Benefits
Noise, impulse, and wind reduction Blocks out background noises making it easier for you to understand speech.
Feedback reduction Identifies and stops annoying feedback, reducing high-pitch and whistle sounds.
Smartphone and Bluetooth®** compatible Enables hearing aids to connect to mobile phones and other wireless devices.
Rechargeable batteries Eliminates the need to replace tiny button batteries every few days or weeks.
Channel filters Multi-channel options designed for your low, mid, or high frequency needs.
*Features vary depending on the make and model of each hearing aid device.
**The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
See more features
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Hearing Aid Models

Our hearing aids are available in a variety of colors:

iic

(invisible-in-the-canal)

cic

(completely-in-the-canal)

ITC

(in-the-canal)

ite

(in-the-ear)

ric

(receiver-in-the-canal)

bte

(behind-the-ear)

super power

See more models
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Our Technology

NationsHearing uses the latest technology to make sure you have access to innovative hearing care.

Gamification

digital hearing
experience

Google Play and the Google Play logo are trademarks of Google LLC. // The iPhone® and Macbook Pro® are registered trademarks of Apple Inc.

Find a Provider

      Call NationsHearing and learn how you can save thousands of dollars on the most advanced hearing aids. 877-225-0137 (TTY: 711).

      8 a.m. – 8 p.m. local time

      Frequently Asked Questions

      Your health plan has partnered with NationsHearing to bring you the most comprehensive hearing aid and services benefit. NationsHearing offers quality, cost-effective care and the most advanced hearing aids.

      As part of your NationsHearing benefit, you will receive an annual hearing exam with no out-of-pocket expense.

      Our Member Experience Advisors will work with you to find a local hearing care professional from our network of providers across the U.S.

      If your exam is less than 6 months old, bring a copy of the results to your NationsHearing provider. It is possible your new provider will conduct their own hearing exam since it is the basis for fitting and programming your new hearing aids.

      PPO members can use an out of network provider for a hearing exam only and will be responsible for any applicable out of network cost shares.

      If a member wishes to purchase hearing aids an out of network hearing provider, the order must be placed through NationsHearing. Providers can call NationsHearing at 877-226-8992 to submit an order.

      NationsHearing offers the latest hearing aids from all major manufacturers. That means you have access to the most advanced technologies and affordable pricing for more than 1,200 makes and models.* Today’s hearing aids are enhanced with state-of-the-art features and designed for your comfort and lifestyle.

      Many of the hearing aids available today are Bluetooth® enabled and allow you to connect directly with your cell phone.

      *Limited makes and models apply to the digital hearing experience.

      The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

      Yes. NationsHearing offers a 3-year repair warranty and one-time Lost, Stolen or Damaged (LS&D) replacement coverage* per hearing aid. To file a claim, call us at 800-921-4559 (TTY: 711), pay your deductible and we will order your replacement hearing aid(s). Once the shipment has arrived, your NationsHearing advisor will contact you to schedule an appointment for reprogramming and refitting.

      *Deductibles vary by manufacturer and typically range from $175-$225.

      No. Your hearing aids come with batteries and your NationsHearing benefit includes three years of batteries (per device), at no additional cost.

      NationsHearing offers a 60-day, 100% money-back guarantee, regardless of the reason for the return.

      Call 877-225-0137 (TTY: 711), 8 a.m. – 8 p.m. local time and speak with a dedicated Member Experience Advisor, who will schedule your no-cost hearing exam with a local hearing provider. Once you’ve taken your hearing exam, your provider will review the results. If the exam results indicate hearing loss, they will work with you to select the highest quality hearing aid(s) at the best value for your benefit plan. NationsHearing will then work with your hearing provider to help you get fitted with your new hearing aid and schedule any necessary follow-up visits.

      To access our digital hearing experience from your computer or mobile device, sign into the member portal using your member ID, last name, date of birth, and validate your health plan. The digital hearing experience allows you to take a clinically validated hearing exam and if necessary, order hearing aids using your benefit. Along the way you always have access to support by connecting with an online representative.

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